Last updated: July 29, 2026
Please read these Terms of Service carefully before using the AWC Interlink platform operated by All World Communications Group (AWCG). These terms govern your use of our business communications services.
By accessing or using All World Communications Group (AWCG) ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
All World Communications Group (AWCG) provides a cloud-based business communications platform including VoIP calling, SMS/MMS messaging, digital faxing, voicemail, IVR management, and CRM integrations. The platform is built on top of Twilio's communications infrastructure and is subject to Twilio's Acceptable Use Policy in addition to these Terms.
You must register for an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
You agree NOT to use the Service to: send unsolicited commercial messages (spam); conduct phishing or fraud; violate any local, state, national, or international law; infringe on intellectual property rights; transmit any unlawful, defamatory, obscene, or offensive content; or interfere with or disrupt the integrity or performance of the Service.
You are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable telecommunications laws, including A2P (Application-to-Person) 10DLC campaign registration requirements. This includes obtaining proper consent before sending marketing or transactional messages, honoring opt-out requests within 10 business days, and maintaining proper records of consent. All World Communications Group (AWCG) provides tools to assist with compliance but does not guarantee legal compliance on your behalf.
Subscription fees are billed monthly or annually in advance. Usage-based charges (additional minutes, messages, and numbers) are billed at the end of each billing period. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible. We are not liable for downtime caused by third-party providers, force majeure events, or actions outside our reasonable control.
You retain all rights to your data. By using the Service, you grant us a limited license to process your data solely to provide the Service. We do not sell your data. Upon account termination, you may export your data within 30 days before it is permanently deleted.
To the maximum extent permitted by law, All World Communications Group (AWCG) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service, even if we have been advised of the possibility of such damages.
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may terminate your account at any time through your account settings.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.
By providing your phone number or email address, you expressly consent to receive communications from us via our A2P (Application-to-Person) messaging campaigns and other communication channels. Consent to receive messages may be collected through any of the following methods: verbal agreement (in person or by phone), web-based opt-in forms, paper sign-up forms, mobile QR code scans, text-message keyword opt-ins (e.g., replying JOIN or YES), or any other method we implement and disclose at the point of collection. Regardless of the method used to capture consent, you acknowledge and agree that such consent applies to communications delivered through any of our tools and devices, including but not limited to the AWC Interlink platform, AWC SoftConnect, softphone applications, SIP-enabled phones and devices, and any future communication tools we offer. You may revoke this consent at any time by replying STOP to any SMS message, following the opt-out instructions provided, or by contacting us at privacy@awcg.com. Revocation of consent does not revoke consent for transactional messages you have separately requested (e.g., account confirmations, service alerts) where permitted by law.
For details on how we collect, use, and protect your personal information in connection with these consent practices, please review our Privacy Policy and our Cookie Policy.